This Policy governs the privacy terms of the Application, which is owned and operated by Ansio Solutions Private Limited ("Company"). The Application is an integrated online platform consisting of the Company's proprietary, automated, personalized crop management solution, designed to meet individual farmer's need, and offered by the Company on subscription basis (the "Application"). The Services offered on this Application are provided through both online and offline means by the Company.
We collect the following information when we operate and provide our Services, including when you install, access, or use the Application. For the purpose of providing the Services, you are required to register your user profile by using the sign-up option available on the Application ("User Profile").
During the registration process and while availing the Services, you shall be required to share/upload certain Personal Information as listed below.
For purposes of this Policy, "Personal Information" means and includes any information that can be used to personally identify the application or user accessing or using our Services or other information the user upload, sync or import for availing the services. Personal Information includes information in or about the content you provide, such as the location of photo/ video or other details of photo/ video. We also collect information about how you use our Services, such as the types of content you view or engage with or the frequency and duration of your activities.
Personal Information collected by the Company about users is information provided by the users themselves during:
We may collect Personal Information in the form of details and documents you post in certain space on the User Profile or the Application like the message(s) you send to us. We may retain your message(s) in the ordinary course of business. The messages (including your chats, photos, call logs, etc.) delivered are saved on our servers for future use.
By registering with or using the Application, you consent towards the usage of your Personal Information, which is collected, stored, processed, and used by us for the purpose of providing you the Services. You also agree and understand that the collection, use, and sharing of the Personal Information, shall be limited for the purpose of providing Services.
Non-Personal Information / Data: When you use, or access the Application, we may require and accordingly collect and store additional information which may or may not personally identify you or be identifiable with other information collected. Such information includes, without limitation, your device specific information when you install access or use our Services, your hardware model, operating system information, browser information, internet protocol address, device identifiers, your usage and log information, information about your status in relation to our show / chat room services, browser types, domain name, device locations, service-related, diagnostic, and performance information, and other data
You understand and agree that you are required to provide us your Personal Information when you choose to avail the Services.
This Policy is governed by the laws of India including Information Technology Act 2000 and its rules and regulations, other applicable laws relating to Personal Data and Company Policy effective and applicable during the term you avail the Services.
Personal Information is collected and used to: (i) provide or operate Services; (ii) create and administer your accounts/User Profile and to improve the quality and your involving your use of the Application and/or our Services, diagnostic, crash, website, and performance logs and reports. Personal information is collected passively using various technologies and you hereby agree to provide information to us through communications preferred by us. You understand and acknowledge that the information so collected shall include non-personal information and you hereby grant the Company the right to use such non-personal information, for its own business purposes.
Our Application is not aimed for Users under the age of 18 years and we will not directly collect, use, provide or process in any other form any Personal Information of any user under the age of 18 years deliberately. We therefore will ask the user, if the user is under 18 years old and upon the user confirming the age, we will proceed further. The User shall not send us your Personal Information (for example, your name, address, and email address) and to not access our Application. In addition to being of the minimum required age to use our experience, of the Application and Services, including but not limited to conducting audits and resolving your issues; (iii) customize, improve our Services; (iv) to analyse service related diagnostic and performance information (v) providing information of events conducted in the local areas, as per location information (vi) manage our relationship with you and develop our present and future Services; (vii) maintain and update our records; (viii) monitor suspected fraud(s), misconduct(s) and unlawful activities and safety and security on the Application. We will not sell, exchange, or disclose your information to or with any third party without your consent, except as provided for in this Policy. We may also collect Personal Information when you interact with our customer service in order to assist you and to improve the operation of the Application and the Services we offer.
You acknowledge and agree that we use your Personal Information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted advertisements, service offerings and communications relevant to your use of the Application.
By accepting this policy, you expressly agree and allow us to receive and use this Personal Information for the above stated purposes.
Personal Information exchanged with Public: As a default setting, the Personal Information you exchange is only exchanged with or displayed for the Users with whom you have connected or with whom you interact through the Application. However, in the event you chose to exchange the Personal Information with public at large or in the event of such a sale or transfer, we will reasonably notify you.
Legal and Regulatory Authorities: We may be required to disclose your Personal Information for legal or regulatory requirements. You understand that we may have to transfer and process information subject to applicable laws in India and other countries globally where we have or use facilities, service providers, or partners regardless of the User's location. You understand and confirm that laws, regulations, and standards of the country /ies in which your information is stored may be different from the country you are residing in. In such instances, we reserve the right to disclose your Personal Information as required in order to comply with applicable laws, including but not limited to complying with court orders, warrants, or discovery requests. We may also disclose your Personal Information to law to-end encryption means that your messages are encrypted to protect against us and third parties from reading them. We verify accounts and activity and promote safety and security on and off our Services, such as by investigating suspicious activity or violations of our Terms, and to ensure our Services are being used for legal purposes. All the web links used by us are with SSL security certification domain. We have in place data administrators who check the sanity of the data. However, all the information available on the Application is on an `as-is' basis and the Company shall not be held liable for authenticity of any of your information whatsoever on the Application.
We take the security of your Personal Information seriously and use reasonably measures to protect it from loss, theft, or misuse. As a matter of security, we take back-up of systems periodically. Although we provide appropriate firewalls and protections, we cannot guarantee that only authorized persons will view your information and we are not responsible for such third-party circumvention of privacy setting or security measures. Our systems are not hack proofed. We are not liable or responsible for loss or misuse your information or any Data pilferage occurs due to unauthorized hacking, virus attacks, technical mishaps.
Affiliates or Business Partners: We may provide Personal Information we collect, to our affiliates or our business partners through whom we provide Services to you. For example, we may disclose Personal Information to our affiliates in order to respond to your requests for information or Services.
Joint Marketing Arrangements: To the extent permitted by law, we may exchange your Personal Information with joint marketers with whom we have a marketing arrangement, we would require all such joint marketers to have written contracts with us that specify appropriate use of your Personal Information, require them to safeguard your Personal Information.
Service Providers or Business Partners: We may use certain trusted third parties and individuals to help us provide, analyse, and improve the Services or provide marketing, developing, product development or, data storage, payment processing and other features related to the Service. These third parties, including their employees, and authorized personnel may have access to your Personal Information only for purposes of performing these tasks and are under obligations similar to those in this Policy. We may disclose your Personal Information to service providers who perform business functions or hosting services on our behalf.
Persons Who Acquire our assets or business: Company reserves the right to transfer or transmit your Personal Information if we are acquired by / we acquire or merge with another entity or transfer a part of our business, including the Application to any third party. Any third party or resultant entity that receives your Personal Information pursuant to a merger, demerger, reorganization, restructuring or business transfer shall have the right to continue to use your Personal Information. enforcement officers or others, in the good faith belief that such disclosure is reasonably necessary to enforce this Policy; respond to claims that any Personal Information violates the rights of third-parties; or protect the rights, property, or personal safety of the Company, our users or the general public. You agree and acknowledge that we may not inform you prior to or after disclosures made according to this section.
You hereby agree and provide your consent to our use of your Personal Information and our practices, including the collection, use, processing, and sharing of your information as described in this Policy, as well as the transfer and processing of your information to the other service providers, affiliates or business partners, regardless of where you use our Services.
In the event, you participate in any interactive features of the Application, participate in a survey, contest, promotion, sweepstakes, activity or event, request customer support, communicate with us via third party social media sites or otherwise communicate with us, we collect the data you submit for such participation and/or support, which may also include Personal Information. We would use such personal information, as per the terms of this Policy.
In case you need to access, remove, review, edit, and/or make changes to the Personal Information that you have provided to us, you may do so by clicking on the 'edit' option provided in the User Profile settings tab. You can make changes in your User Profile at any time by accessing the mobile Application.
We or any of our personnel never asks any user for any kind of transactional details which shall not be disclosed including but not limited to OTP, Credit / Debit Card Details, Net Banking / Phone Banking details and the same is not required for accessing the application and availing the services. However, if there is any issue or discrepancies with the payment, our personnel shall inform or confirm the same with the user without seeking for any other banking details which the User shall not disclose it to anyone. In case of any loss occurred due to sharing of user's banking details then the Company shall not be responsible or liable for such loss or damages.
We are dedicated to protecting all information on the Application as is necessary. However, you are solely responsible for maintaining the confidentiality of your information by keeping your passing your password confidential and all actions of your user account and password. Therefore, we do not recommend that you disclose your password to any third party. If you choose to exchange your credentials relating to the User Profile including the password or any Personal Information with third parties, you are solely responsible for the same. If you lose control of your password, you may lose substantial control over your Personal Information and may be subject to legally binding actions. You should change your password if you believe someone has gained unauthorized access to your password or your account. If you lose control of your account, you should notify us immediately.
You understand and agree that the Company may not verify and shall not have the authenticity on the information, or any changes made to the Personal Information made by you and therefore you take entire responsibility of such information and/ or changes. You confirm that such changes shall be in accordance with the terms and conditions of this Policy.
You can delete your User Profile any time, in such an event, we would not be required to provide you the Services. If you want to delete your User Profile at any time (including if you want to revoke your consent to our use of your information) you have to send an email requesting to delete your User Profile. Upon which we will delete your User Profile within the next two (2) working days and you will receive a confirmation email to that effect. You acknowledge that if you delete our Services from your device without using our "in-app delete my account" your data will be stored on our server. In case if you want to remove your data from our server then you can request our support team via email.
All rights not expressly granted in this Policy are reserved by the Company. Nothing contained in this Policy shall be construed as conferring by implication, estoppels or otherwise any license, assignment, grant or transfer of any rights under any copyright, patent, trademark or other intellectual property rights of the Company or any other person or in favour of the User.
Your information may be stored with us for a longer period. When you delete the Application, all your Personal information so stored will be deleted from our servers, however, copy of such information shall be stored and retained for legal purposes.
Company contractually prohibits its contractors, affiliates, vendors, and suppliers from disclosing Personal Information received from the Company other than in accordance with this Policy. However, third Parties are under no obligation to comply with this Policy with respect to Personal Information that users provide directly to those third parties or that those third Parties collect for themselves. These third parties include advertisers, utilities, widgets and other third-party applications accessible through the Application. Company neither owns nor control the third-party application accessible through the Application.
Company will not be liable for any loss or damages, direct or indirect, incidental or consequential, and all liabilities including for negligence, loss of revenue, unavailability of system or loss of data and Personal Information and use of or inability to use Services of any kind that is offered or to provide indemnity or any other remedy to you or any third party.
Governing Law & Jurisdiction: This Agreement shall be construed and governed by the laws of India without regard to principles of conflict of laws. The courts in Chennai, Tamil Nadu, India shall have an exclusive jurisdiction over any disputes arising under this Policy.
Dispute Resolution: Any dispute arising out of or in relation to this Policy, shall be submitted to the arbitration to be conducted in accordance with the Arbitration and Conciliation Act, 1996 (as amended from time to time) administered by sole arbitrator appointed by the Company and the award made in pursuance thereof shall be final and binding on the parties hereto. The venue of the arbitration shall be Chennai and the arbitration proceeding shall be in English language. Notwithstanding anything contained in this clause, Company is entitled for appropriate interim reliefs.
Company may, in its sole discretion, change this Policy from time to time without prior notice to User to reflect technology advancements, legal and regulatory changes and business practices. Any amendments or modifications to this policy will be posted to this Application and will become effective from the date when such amendment(s) or modification(s) is/are posted. Your continued use of this Application following the posting of such amendment, modification, or change shall constitute your acceptance of such amendment or modification or change to the Application. We request you to check this Policy on a periodic basis to ascertain if any additional considerations are involved with regard to your Personal Information.
If you have questions, feedback or concerns or grievances regarding this Policy, you can contact us, or if you wish to raise a complaint or report any abuse or infringement, please contact us at: